The H.E.A.R. Method™
Where privacy meets peace.
The H.E.A.R. Method™ is JP Mediation Group’s signature, human-centered framework that blends traditional mediation with relationship coaching and emotional intelligence. It’s designed for high-profile individuals and teams who need calm, clarity, and closure—without court or headlines.
Because most conflicts don’t start with facts they start with feeling unheard.
Who it’s for
Couples and co-parents in the public eye
Creative partners, founders, and executive teams
Friends/family navigating private conflicts with public stakes
Talent–brand relationships and influencer partnerships
What you’ll get
A discreet, structured process
Emotion translated into clear understanding
Boundaries and agreements you can actually keep
A private resolution plan you can follow the same day
The Four Phases (How It Works)
H — Hear the Story
Objective: Everyone speaks. Everyone is heard.
What happens:
Individual pre-briefs (private) to surface goals, sensitive details, and red lines
A facilitated joint session where each party shares their perspective without interruption
Jazzama actively reflects language to ensure accuracy and psychological safety
Outcome: Lowered defensiveness; shared map of “what happened” vs. “what it felt like.”
E — Extract the Emotion
Objective: Name the real drivers underneath the conflict.
What happens:
Identification of unmet needs, triggers, and repeating patterns
Translation of emotional language into plain, neutral statements
Reframing: “What I heard” → “What I meant” → “What I need going forward”
Outcome: Clarity on motives and meaning, not just positions.
A — Align the Awareness
Objective: Turn insight into agreement on how to interact.
What happens:
Pattern mapping (e.g., escalation cycles, hot buttons, timing traps)
Communication tools (timeouts, repair scripts, boundary language)
Image-aware guardrails for public/online behavior (press, social, teams)
Outcome: A shared understanding of how we’ll communicate—especially when it gets hard.
R — Rebuild the Resolution
Objective: Commit to actions that restore peace and protect reputation.
What happens:
Drafting of a Private Resolution Plan (expectations, boundaries, do/don’t lists)
Optional written settlement memo and notarization
Follow-up cadence and success checkpoints
Outcome: A practical, confidential plan that prevents relapse into the same fight.
What a Typical Engagement Looks Like
Step 1 — Confidential Intake (30–45 min each)
Private pre-brief with each party; NDAs executed.
Step 2 — The H.E.A.R. Session (90–120 min)
Live session (virtual or on-site). We move through H → E → A → R in one flow.
Step 3 — Private Resolution Plan (Delivered within 24–48 hrs)
You receive a concise document summarizing agreements, boundaries, scripts, and next steps.
Optional Step 4 — Settlement & Notarization
When appropriate, we prepare a written settlement memo and notarize.
Optional Step 5 — Maintenance Check-Ins (30–45 min)
Brief follow-ups at 2 and 6 weeks to reinforce wins and tune the plan.
What Makes This Different
Human + strategic: Not just “talk it out.” We translate emotion into action.
Discreet by design: NDA-first process, secure scheduling, private venues.
Image-aware: Guidance that protects brands, careers, and families—on and offline.
Fast and effective: Designed for decision-makers with limited time and high stakes.