The H.E.A.R. Method™

Where privacy meets peace.

The H.E.A.R. Method™ is JP Mediation Group’s signature, human-centered framework that blends traditional mediation with relationship coaching and emotional intelligence. It’s designed for high-profile individuals and teams who need calm, clarity, and closure—without court or headlines.

Because most conflicts don’t start with facts they start with feeling unheard.

Who it’s for

  • Couples and co-parents in the public eye

  • Creative partners, founders, and executive teams

  • Friends/family navigating private conflicts with public stakes

  • Talent–brand relationships and influencer partnerships

What you’ll get

  • A discreet, structured process

  • Emotion translated into clear understanding

  • Boundaries and agreements you can actually keep

  • A private resolution plan you can follow the same day

The Four Phases (How It Works)

H — Hear the Story

Objective: Everyone speaks. Everyone is heard.
What happens:

  • Individual pre-briefs (private) to surface goals, sensitive details, and red lines

  • A facilitated joint session where each party shares their perspective without interruption

  • Jazzama actively reflects language to ensure accuracy and psychological safety

Outcome: Lowered defensiveness; shared map of “what happened” vs. “what it felt like.”

E — Extract the Emotion

Objective: Name the real drivers underneath the conflict.
What happens:

  • Identification of unmet needs, triggers, and repeating patterns

  • Translation of emotional language into plain, neutral statements

  • Reframing: “What I heard” → “What I meant” → “What I need going forward”

Outcome: Clarity on motives and meaning, not just positions.

A — Align the Awareness

Objective: Turn insight into agreement on how to interact.
What happens:

  • Pattern mapping (e.g., escalation cycles, hot buttons, timing traps)

  • Communication tools (timeouts, repair scripts, boundary language)

  • Image-aware guardrails for public/online behavior (press, social, teams)

Outcome: A shared understanding of how we’ll communicate—especially when it gets hard.

R — Rebuild the Resolution

Objective: Commit to actions that restore peace and protect reputation.
What happens:

  • Drafting of a Private Resolution Plan (expectations, boundaries, do/don’t lists)

  • Optional written settlement memo and notarization

  • Follow-up cadence and success checkpoints

Outcome: A practical, confidential plan that prevents relapse into the same fight.

What a Typical Engagement Looks Like

Step 1 — Confidential Intake (30–45 min each)
Private pre-brief with each party; NDAs executed.

Step 2 — The H.E.A.R. Session (90–120 min)
Live session (virtual or on-site). We move through H → E → A → R in one flow.

Step 3 — Private Resolution Plan (Delivered within 24–48 hrs)
You receive a concise document summarizing agreements, boundaries, scripts, and next steps.

Optional Step 4 — Settlement & Notarization
When appropriate, we prepare a written settlement memo and notarize.

Optional Step 5 — Maintenance Check-Ins (30–45 min)
Brief follow-ups at 2 and 6 weeks to reinforce wins and tune the plan.

What Makes This Different

  • Human + strategic: Not just “talk it out.” We translate emotion into action.

  • Discreet by design: NDA-first process, secure scheduling, private venues.

  • Image-aware: Guidance that protects brands, careers, and families—on and offline.

  • Fast and effective: Designed for decision-makers with limited time and high stakes.

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